Your front desk, without the phone tag.
Waitly combines online booking, a live digital waitlist, automatic texts, and an AI receptionist—so customers get answers while your team gets the work done.
No app download for customers. No setup fee.
Live queue
3 ahead · 34 min
The Waitly promise
Clear expectations from day one.
01
Customers stay informed
Live waits and timely texts replace uncertainty.
02
Your setup stays yours
Your services, prices, hours, and team drive every answer.
03
Humans stay in control
Your team can step in, adjust the queue, or update the schedule.
One calm workflow
From “Are you open?” to “You’re next.”
Give barbers, salons, tattoo shops, detailers, trainers, and repair teams one place to manage demand.
A digital waitlist built for real walk-ins.
Put a QR code at the door or share a link. Customers can see the estimated wait, join remotely, and know how many people are ahead.
- Live estimated wait
- Remote queue joining
- Staff-controlled queue order
Today’s wait
34 min
Your availability, always open.
Customers choose a service, employee, and open time without leaving a voicemail.
Useful texts at the right moment.
Confirm appointments, reduce forgotten visits, and alert walk-ins before their turn.
One view
See bookings, the active queue, staff coverage, and day-to-day demand from a single dashboard.
Let AI handle the repeat questions.
Waitly uses the business information you provide to answer questions about prices and availability, then helps customers take the next step.
Straightforward pricing
Pick the calls you want to stop taking.
Monthly plans for independent operators through multi-employee shops. No setup fee.
Basic
For a simpler front desk.
$29/month
- Online booking page
- Digital waitlist
- Services and prices
- Shareable link and QR access
Pro
Keep every customer in the loop.
$79/month
- Everything in Basic
- Automated appointment texts
- Waitlist ‘you’re next’ alerts
- Customer reminders
- Day-to-day queue controls
Business
For teams ready to automate more.
$149/month
- Everything in Pro
- AI receptionist
- Multiple employees
- Business analytics
- Team schedule management
Questions, answered
Before you change the way the day runs.
Make the next busy day easier
Spend less time managing arrivals. More time serving them.
Set up your services, team, booking link, and waitlist in Waitly—then give customers a clearer way to reach you.